Autel Support Communities
Autel Support Communities
Welcome, Guest     Sign in
Communities > Diagnostic & Analysis System > MaxiSys > maxisys stopped
maxisys stopped

1956 Views 6 Replies Latest reply: 2015-10-16 21:14:13


  •   Level 1   
    (5) points
    newcanaanave87
    2015-10-15 17:15:17
     tablet says maxisys has stopped all the time. cannot get into anything, during update same message appears.
    Reply

  •   Level 1   
    (3) points
    stellar

    2015-10-15 18:19:22

    I have had the same issue, and no answer or return call from tech support.
    Reply

  •   Level 5   
    (346) points
    kawracerx

    2015-10-15 20:49:25 (Reply to:stellar)

     I was getting those constantly until I updated to newest version, haven't had them since.
    Reply

  •   Level 10   
    (10965) points
    Autel Support

    2015-10-16 02:44:29

    Hello All, this problem has been solved on Oct 8. If you don't have updated to the latest system program, it is suggested you update it soon. For the expired tools, you can connect your tablet to internet for a while to get the authorization from our server. This problem can be solved. If any problem, just contact support@autel.com.
    Reply

  •   Level 5   
    (331) points
    Marco

    2015-10-16 05:55:56 (Reply to:Autel Support)

     we are able to update to the latest version even if we have expired update period?
    Reply

  •   Level 6   
    (516) points
    hondaman219

    2015-10-16 06:00:34 (Reply to:Marco)

     I think they mean connect long enough to update your software subscription. For a price. Bad fix for the problem huh  
    Reply

  •   Level 2   
    (24) points
    RhettYurgin

    2015-10-16 21:14:13 (Reply to:Autel Support)

      Reply: Hello All, this problem has been solved on Oct 8. If you don't have updated to the latest system program, it is suggested you update it soon. For the expired tools, you can connect your tablet to internet for a while to get the authorization from our server. This problem can be solved. If any problem, just contact support@autel.com.

    And after you update, they laugh at you as you sit and wait through their message EVERY SINGLE TIME YOU WANT TO DO ANYTHING WITH A VEHICLE.

    Thanks, Autel. I can now tell everyone not to buy anything from Autel, because they'll randomly force you to update for $1200 or effectively spam you to death.


    Reply
1
  Total1 Pages
Last Post Next Post Go to original post Reply to original post
Related links
Top users
Online users
Search Communities